Strategic IT services that move your business forward, built by a team with ownership in the outcome
Technology infrastructure is the part of your IT environment that nobody thinks about until something breaks. A server goes down. The phone system cuts out. A cloud migration stalls halfway through. Backups fail silently for months until the day you need them.
Most IT engagements stop at maintenance. We keep your systems running, but we also build things. We automate processes that are costing your team hours every week. We deploy AI tools your staff can use today, with governance built in. We develop applications when off-the-shelf software doesn’t fit. And we procure hardware and software without a single commission influencing the recommendation.
Every person on the WEBIT team is an employee-owner. That changes what accountability looks like in practice. When a project takes longer than expected, someone here feels that. When a deployment goes right, everyone here has a stake in it. That’s the kind of team you want building systems your business depends on.
1
Chicago Innovation Award – Application development
0
No vendor commissions — ever
2022
Employee-owned
99%
Client Satisfaction Rating
< 2 min
Average Response Time
2x
BBB Torch Award for Ethics
These services go beyond day-to-day IT support
They’re for businesses that want to use technology as a strategic tool rather than a cost center. Each service below is delivered by the same team that manages your IT environment.
01
AI Consulting
AI tools are moving faster than most businesses can evaluate them. The question for most organizations isn’t whether AI is relevant, it’s which tools are worth deploying, how to govern their use, and what risks to account for before anything goes live.
WEBIT’s AI consulting practice helps businesses answer those questions with specificity. We evaluate your workflows, identify where AI creates genuine value, and help you deploy tools with clear policies, staff training, and governance frameworks in place. The NIST AI Risk Management Framework is included in every WEBIT managed IT agreement, so the governance foundation is already built before any AI project begins.
What AI consulting includes
- Workflow analysis to identify practical AI use cases
- Tool evaluation and vendor-neutral recommendations
- AI policy development and acceptable use guidelines
- NIST AI Risk Management Framework configuration
- Staff training on AI tools and responsible use
- Ongoing governance review as tools and regulations evolve
For businesses that attended the AI Without Guardrails workshop or are exploring AI governance for the first time, this is where that conversation continues.
Application Development
Off-the-shelf software solves generic problems. When your business has a workflow, a client-facing process, or an operational need that no existing product addresses cleanly, custom application development is the answer.
WEBIT’s development team has built production applications across nonprofit resource management, logistics, and operations. The Vivery platform, which won a Chicago Innovation Award, was built by this team. We develop cloud-based applications that are secure, scalable, and designed around how your team actually works — not how a software vendor thinks you should work.
What application development includes
- Discovery and requirements scoping — defining what the application needs to do before a line of code is written
- Cloud-based application design and architecture
- Secure development practices throughout the build process
- Integration with existing systems and data sources
- Testing, deployment, and post-launch support
- Documentation so your team understands what was built and why
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Process Automation
Manual processes accumulate quietly. A data entry step here, an approval email there, a weekly report someone builds by hand every Friday. Individually, each one seems manageable. Together, they represent hours of work every week that could run automatically.
WEBIT’s process automation service identifies those workflows, evaluates which ones are worth automating, and builds the integrations that replace them. We work with your existing systems where possible, so automation doesn’t require replacing tools your team already knows. The result is a team that spends less time on repetitive tasks and more time on the work that matters.
What process automation includes
- Workflow audit to identify manual processes and their cost in time
- Automation scoping and prioritization by impact
- Integration development across your existing platforms
- Testing and change management support for affected teams
- Documentation and monitoring so automated processes stay reliable
Data Center Colocation
Some businesses need the control and performance of dedicated hardware without the cost and complexity of running their own data center. Colocation puts your servers in a professionally managed facility, with enterprise-grade power, cooling, physical security, and connectivity that a typical office environment cannot match.
WEBIT provides access to Tier III colocation facilities in the Naperville area with 99.99% uptime SLAs, 24/7 monitoring, and compliance-ready infrastructure suitable for regulated industries. Your equipment, your data, in a facility built to keep it running.
What colocation includes
- Tier III colocation in Naperville area facilities
- 99.99% uptime SLA for power and cooling
- 24/7 physical security and facility monitoring
- Redundant connectivity options
- Compliance-ready infrastructure for regulated industries
- Remote hands support for physical server tasks
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IT Procurement
Hardware and software purchasing decisions are where vendor bias shows up most clearly in IT. Resellers earn margins on what they sell. Manufacturers offer incentives for volume. The result is that recommendations often reflect what benefits the provider, not what fits the client.
WEBIT handles procurement differently. We don’t earn commissions on hardware, software, or licensing. Every recommendation is based on your environment, your roadmap, and your budget. We source, configure, and deploy the equipment your business needs, and we document everything so you understand exactly what you have and why.
What IT procurement includes
- Hardware evaluation and sourcing based on your environment and roadmap
- Software and licensing procurement with full vendor independence
- Microsoft licensing guidance and optimization
- Vendor coordination and order management
- Pre-deployment configuration and testing
- Asset documentation and lifecycle tracking
What every strategic IT engagement includes
Employee-owner accountability on every project
No vendor commissions on any hardware, software, or licensing recommendation
Full project transparency
Scope, timeline, and cost approved before work begins
Integration with your 18-month IT roadmap when applicable
Fully transitioned with zero operational interruptions
NIST AI Risk Management Framework available for AI-related engagements
90-day money-back guarantee on managed IT agreements
Frequently Asked Questions
WEBIT provides five strategic IT services for Chicagoland businesses: AI consulting (tool evaluation, governance, and deployment), application development (custom cloud-based applications), process automation (replacing manual workflows with integrated systems), data center colocation (Tier III facilities with 99.99% uptime SLA), and IT procurement (hardware and software sourcing with no vendor commissions).
WEBIT’s AI consulting practice evaluates your workflows, identifies practical AI use cases, recommends tools without vendor bias, develops AI usage policies, configures the NIST AI Risk Management Framework, and trains your staff on responsible use. Every WEBIT managed IT agreement includes the NIST AI RMF as a baseline, so governance is in place before any AI tool is deployed.
Yes. WEBIT’s development team built the Vivery platform, which won a Chicago Innovation Award. We develop cloud-based applications for nonprofits, professional services firms, and operations-focused businesses. Every application is scoped, designed, and built by our internal team — not outsourced to a third party.
Common automation candidates include data entry and syncing between systems, approval and notification workflows, onboarding and offboarding procedures, scheduled reporting, and client or patient intake processes. We conduct a workflow audit first to identify what’s worth automating based on time cost and complexity, then scope the work before building anything.
Colocation means placing your own servers and equipment in a professionally managed data center facility rather than housing them in your office. You benefit from enterprise-grade power, cooling, physical security, and redundant connectivity without building or managing that infrastructure yourself. It’s a good fit for businesses that need dedicated hardware performance, have compliance requirements for data handling, or want better uptime than a typical office environment provides.
We don’t take commissions or rebates from hardware manufacturers, software vendors, or distributors. Every procurement recommendation reflects what fits your environment and roadmap. We document all sourcing decisions, manage vendor coordination, and ensure equipment arrives pre-configured and tested. You see the full cost before anything is purchased.
Yes. Strategic IT projects like application development, automation, or AI consulting don’t require WEBIT to be your primary IT provider. If a specific project aligns with our capabilities and your goals, we can engage on a project basis. That said, projects tend to go more smoothly when the team building the solution also understands your infrastructure — which is one reason many clients come to WEBIT for both.