IT Consulting Beyond the Basics.

Technical support person working on computers in an office, providing IT services and assistance.

1

Chicago Innovation Award – Application development

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No vendor commissions — ever

2022

Employee-owned

99%

Client Satisfaction Rating

< 2 min

Average Response Time

2x

BBB Torch Award for Ethics

AI Consulting

WEBIT’s AI consulting practice helps businesses answer those questions with specificity. We evaluate your workflows, identify where AI creates genuine value, and help you deploy tools with clear policies, staff training, and governance frameworks in place. The NIST AI Risk Management Framework is included in every WEBIT managed IT agreement, so the governance foundation is already built before any AI project begins.

What AI consulting includes:

  • Workflow analysis to identify practical AI use cases
  • Tool evaluation and vendor-neutral recommendations
  • AI policy development and acceptable use guidelines
  • NIST AI Risk Management Framework configuration
  • Staff training on AI tools and responsible use
  • Ongoing governance review as tools and regulations evolve

Application Development

WEBIT’s development team has built production applications across nonprofit resource management, logistics, and operations. The Vivery platform, which won a Chicago Innovation Award, was built by this team. We develop cloud-based applications that are secure, scalable, and designed around how your team actually works — not how a software vendor thinks you should work.

What application development includes:

  • Discovery and requirements scoping — defining what the application needs to do before a line of code is written
  • Cloud-based application design and architecture
  • Secure development practices throughout the build process
  • Integration with existing systems and data sources
  • Testing, deployment, and post-launch support
  • Documentation so your team understands what was built and why

Process Automation

What process automation includes

  • Workflow audit to identify manual processes and their cost in time
  • Automation scoping and prioritization by impact
  • Integration development across your existing platforms
  • Testing and change management support for affected teams
  • Documentation and monitoring so automated processes stay reliable

Data Center Colocation

WEBIT provides access to Tier III colocation facilities in the Naperville area with 99.99% uptime SLAs, 24/7 monitoring, and compliance-ready infrastructure suitable for regulated industries. Your equipment, your data, in a facility built to keep it running.

What colocation includes:

  • Tier III colocation in Naperville area facilities
  • 99.99% uptime SLA for power and cooling
  • 24/7 physical security and facility monitoring
  • Redundant connectivity options
  • Compliance-ready infrastructure for regulated industries
  • Remote hands support for physical server tasks

IT Procurement

WEBIT handles procurement differently. We don’t earn commissions on hardware, software, or licensing. Every recommendation is based on your environment, your roadmap, and your budget. We source, configure, and deploy the equipment your business needs, and we document everything so you understand exactly what you have and why.

What IT procurement includes:

  • Hardware evaluation and sourcing based on your environment and roadmap
  • Software and licensing procurement with full vendor independence
  • Microsoft licensing guidance and optimization
  • Vendor coordination and order management
  • Pre-deployment configuration and testing
  • Asset documentation and lifecycle tracking

What every strategic IT engagement includes

Employee-owner accountability on every project

No vendor commissions on any hardware, software, or licensing recommendation

Full project transparency

Scope, timeline, and cost approved before work begins

NIST AI Risk Management Framework available for AI-related engagements

90-day money-back guarantee on managed IT agreements

Frequently Asked Questions

What professional IT services does WEBIT provide?

WEBIT provides five strategic IT services for Chicagoland businesses: AI consulting (tool evaluation, governance, and deployment), application development (custom cloud-based applications), process automation (replacing manual workflows with integrated systems), data center colocation (Tier III facilities with 99.99% uptime SLA), and IT procurement (hardware and software sourcing with no vendor commissions).

What does AI consulting from WEBIT include?

WEBIT’s AI consulting practice evaluates your workflows, identifies practical AI use cases, recommends tools without vendor bias, develops AI usage policies, configures the NIST AI Risk Management Framework, and trains your staff on responsible use. Every WEBIT managed IT agreement includes the NIST AI RMF as a baseline, so governance is in place before any AI tool is deployed.

Has WEBIT built custom applications before?

Yes. WEBIT’s development team built the Vivery platform, which won a Chicago Innovation Award. We develop cloud-based applications for nonprofits, professional services firms, and operations-focused businesses. Every application is scoped, designed, and built by our internal team — not outsourced to a third party.

What kinds of processes can be automated?

Common automation candidates include data entry and syncing between systems, approval and notification workflows, onboarding and offboarding procedures, scheduled reporting, and client or patient intake processes. We conduct a workflow audit first to identify what’s worth automating based on time cost and complexity, then scope the work before building anything.

What is data center colocation and does my business need it?

Colocation means placing your own servers and equipment in a professionally managed data center facility rather than housing them in your office. You benefit from enterprise-grade power, cooling, physical security, and redundant connectivity without building or managing that infrastructure yourself. It’s a good fit for businesses that need dedicated hardware performance, have compliance requirements for data handling, or want better uptime than a typical office environment provides.

How does WEBIT handle IT procurement without vendor commissions?

We don’t take commissions or rebates from hardware manufacturers, software vendors, or distributors. Every procurement recommendation reflects what fits your environment and roadmap. We document all sourcing decisions, manage vendor coordination, and ensure equipment arrives pre-configured and tested. You see the full cost before anything is purchased.

Can WEBIT handle a strategic IT project if we already have a managed IT provider?

Yes. Strategic IT projects like application development, automation, or AI consulting don’t require WEBIT to be your primary IT provider. If a specific project aligns with our capabilities and your goals, we can engage on a project basis. That said, projects tend to go more smoothly when the team building the solution also understands your infrastructure — which is one reason many clients come to WEBIT for both.