Infrastructure that works the way your business works — reliable, scalable, and fully managed
Technology infrastructure is the part of your IT environment that nobody thinks about until something breaks. A server goes down. The phone system cuts out. A cloud migration stalls halfway through. Backups fail silently for months until the day you need them.
WEBIT manages your cloud environment, data backup, and connectivity so that none of those scenarios happen quietly. Every system is designed with your specific environment in mind, monitored continuously, and maintained by a team that carries no vendor bias and no incentive to oversell.
We serve businesses with 20 to 200 employees across Chicagoland. You get a dedicated Field Engineer who already knows your infrastructure before anything goes wrong, and a vCIO who plans your technology roadmap so your systems are ready for where you’re going — not just where you are.
< 2 min
Avg. Response Time
< 60 sec
Live Calls Answered
0
No vendor commissions — ever
99%
Client Satisfaction Rating
30 years
In Business; Founded 1996
2022
Employee-owned
Our cloud and infrastructure services cover the three systems your business depends on most
Cloud access, data protection, and connectivity. All three are managed by the same team, on the same agreement, with no handoffs to outside vendors.
01
Cloud Solutions
The right cloud environment gives your team flexibility without creating new management problems. WEBIT designs, migrates, and manages cloud solutions built around how your business actually operates — not around what a vendor wants to sell.
Whether you’re moving off physical servers, optimizing an existing Microsoft 365 or Azure environment, or building out secure cloud access for a distributed team, we handle the planning, transition, and ongoing management. Your data stays accessible. Your systems stay fast. And your team doesn’t have to think about the infrastructure underneath.
What cloud management includes
- Cloud environment design and migration planning
- Microsoft 365 and Azure configuration and administration
- Secure remote access setup and management
- Cloud performance monitoring and optimization
- Storage management and capacity planning
- User access controls and permissions management
Data Backup & Disaster Recovery
Most businesses discover their backup isn’t working when they need it most. A failed restore during a ransomware event, a corrupted backup set, a recovery time of days rather than hours — these aren’t hypotheticals. They’re the outcomes of backup systems that were set up and forgotten.
WEBIT manages your backup and disaster recovery as an active, tested, monitored system — not a set-it-and-forget-it configuration. We define your recovery time objective (RTO) and recovery point objective (RPO) upfront, test restores on a schedule, and ensure your business can be back online quickly when something goes wrong.
What backup & disaster recovery includes
- Automated, encrypted backups — local and cloud-based
- Defined recovery time objectives (RTO) and recovery point objectives (RPO)
- Scheduled restore testing — so you know your backups work before you need them
- Ransomware-resilient backup architecture — isolated copies that can’t be encrypted by an attacker
- Business continuity planning — documented procedures for key failure scenarios
- Monitoring and alerting — backup failures flagged immediately, not discovered weeks later
For businesses in regulated industries, we align backup and retention policies to HIPAA, GLBA, and applicable state requirements.
02
03
ISP & VoIP Services
Your internet connection and phone system are the two pieces of infrastructure your team uses every minute of every day. When they’re unreliable, everything else suffers — support calls drop, video meetings fail, and your team works around the problem instead of through it.
WEBIT manages ISP and VoIP services as a unified communication solution — one team, one agreement, no vendor runaround when something goes wrong. We evaluate your connectivity needs, source the right ISP solution for your location and usage, configure and manage your VoIP system, and handle every issue that comes up.
What ISP & VoIP management includes
- ISP evaluation and procurement — sourced for your location, bandwidth needs, and redundancy requirements
- VoIP system configuration, provisioning, and administration
- Number porting and migration — no disruption to existing phone numbers
- Call routing, voicemail, auto-attendant, and extension management
- Ongoing monitoring — connectivity and call quality tracked continuously
- Single point of contact for all connectivity and phone issues
Built into every infrastructure engagement
Every WEBIT client receives these as part of their agreement — not as extras.
Dedicated Field Engineer
Knows your infrastructure before anything goes wrong
vCIO strategic oversight
Your infrastructure roadmap is planned and budgeted 18 months out
No vendor commissions
Every hardware and software recommendation is based on your needs
30-day onboarding
Fully transitioned with zero operational interruptions
90-day money-back guarantee
If we don’t deliver, you don’t pay
Full billing transparency
You approve all costs in advance
Frequently Asked Questions
WEBIT manages three core infrastructure services for Chicagoland businesses: cloud solutions (design, migration, and ongoing management of cloud environments including Microsoft 365 and Azure), data backup and disaster recovery (automated, monitored, and regularly tested), and ISP and VoIP services (managed internet connectivity and business phone systems). All three are delivered by the same dedicated team under a single agreement.
We plan and manage every step of the migration — from the initial environment audit through cutover and post-migration support. Your team stays productive during the transition. We handle Microsoft 365, Azure, and hybrid cloud environments, and we configure user access, security controls, and performance monitoring as part of the process. There are no surprise costs: the full scope is scoped and approved before we begin.
Most backup systems are configured once and monitored inconsistently — or not at all. WEBIT manages backup as an active service: automated and encrypted backups to both local and cloud destinations, defined recovery time and recovery point objectives, and scheduled restore tests so you know your backups actually work before you need them. We also maintain ransomware-resilient backup architecture — isolated copies that an attacker can’t encrypt even if they reach your network.
A recovery time objective (RTO) is the maximum acceptable time for your systems to be restored after a failure. Without a defined RTO, a disaster recovery plan has no measurable standard — and recovery often takes far longer than necessary. WEBIT defines your RTO and recovery point objective (RPO) at the start of every backup engagement, then designs your backup architecture around those targets so your business can recover within an acceptable window.
Yes. If you have an existing VoIP system, we can take over management, administration, and support without requiring a replacement. We evaluate what you have, identify any gaps in configuration or monitoring, and bring it under active management. If a replacement makes more sense based on your needs, we’ll recommend the right solution without any vendor bias — we don’t earn commissions on the hardware or software we recommend.
Yes. We handle ISP procurement, configuration, and ongoing management alongside VoIP — treating connectivity and communication as a unified system rather than separate problems. When your internet is slow or your phones are cutting out, you call one team. We resolve both.
Infrastructure doesn’t exist in isolation. Your cloud environment needs to be secured, your backup policies need to align with your compliance requirements, and your connectivity needs to support however your team works. WEBIT manages all of this as a connected system — cybersecurity, managed IT, and infrastructure under one team, one agreement, and one roadmap. Learn more.