Cloud and Infrastructure. Fully managed.

a server with cables

< 2 min

Avg. Response Time

< 60 sec

Live Calls Answered

0

No vendor commissions — ever

99%

Avg. Response Time

30 years

In Business; Founded 1996

2022

Employee-owned

Cloud Solutions

What cloud management includes:

  • Cloud environment design and migration planning
  • Microsoft 365 and Azure configuration and administration
  • Secure remote access setup and management
  • Cloud performance monitoring and optimization
  • Storage management and capacity planning
  • User access controls and permissions management

Data Backup & Disaster Recovery

WEBIT manages your backup and disaster recovery as an active, tested, monitored system — not a set-it-and-forget-it configuration. We define your recovery time objective (RTO) and recovery point objective (RPO) upfront, test restores on a schedule, and ensure your business can be back online quickly when something goes wrong.

What backup & disaster recovery includes:

  • Automated, encrypted backups — local and cloud-based
  • Defined recovery time objectives (RTO) and recovery point objectives (RPO)
  • Scheduled restore testing — so you know your backups work before you need them
  • Ransomware-resilient backup architecture — isolated copies that can’t be encrypted by an attacker
  • Business continuity planning — documented procedures for key failure scenarios
  • Monitoring and alerting — backup failures flagged immediately, not discovered weeks later

For businesses in regulated industries, we align backup and retention policies to HIPAA, GLBA, and applicable state requirements.

ISP & VoIP Services

What ISP & VoIP management includes:

  • ISP evaluation and procurement — sourced for your location, bandwidth needs, and redundancy requirements
  • VoIP system configuration, provisioning, and administration
  • Number porting and migration — no disruption to existing phone numbers
  • Call routing, voicemail, auto-attendant, and extension management
  • Ongoing monitoring — connectivity and call quality tracked continuously
  • Single point of contact for all connectivity and phone issues

Built into every infrastructure engagement

Dedicated Field Engineer

Knows your infrastructure before anything goes wrong

No vendor commissions

Every hardware and software recommendation is based on your needs

30-day onboarding

Fully transitioned with zero operational interruptions

90-day money-back guarantee

If we don’t deliver, you don’t pay

Full billing transparency

You approve all costs in advance

Let’s look at what your infrastructure actually needs

Frequently Asked Questions

What cloud and infrastructure services does WEBIT provide?

WEBIT manages three core infrastructure services for Chicagoland businesses: cloud solutions (design, migration, and ongoing management of cloud environments including Microsoft 365 and Azure), data backup and disaster recovery (automated, monitored, and regularly tested), and ISP and VoIP services (managed internet connectivity and business phone systems). All three are delivered by the same dedicated team under a single agreement.

How does WEBIT handle cloud migration?

We plan and manage every step of the migration — from the initial environment audit through cutover and post-migration support. Your team stays productive during the transition. We handle Microsoft 365, Azure, and hybrid cloud environments, and we configure user access, security controls, and performance monitoring as part of the process. There are no surprise costs: the full scope is scoped and approved before we begin.

How does WEBIT’s data backup work, and how is it different from what we have now?

Most backup systems are configured once and monitored inconsistently — or not at all. WEBIT manages backup as an active service: automated and encrypted backups to both local and cloud destinations, defined recovery time and recovery point objectives, and scheduled restore tests so you know your backups actually work before you need them. We also maintain ransomware-resilient backup architecture — isolated copies that an attacker can’t encrypt even if they reach your network.

What is a recovery time objective (RTO) and why does it matter?

A recovery time objective (RTO) is the maximum acceptable time for your systems to be restored after a failure. Without a defined RTO, a disaster recovery plan has no measurable standard — and recovery often takes far longer than necessary. WEBIT defines your RTO and recovery point objective (RPO) at the start of every backup engagement, then designs your backup architecture around those targets so your business can recover within an acceptable window.

Can WEBIT manage our VoIP system if we already have one?

Yes. If you have an existing VoIP system, we can take over management, administration, and support without requiring a replacement. We evaluate what you have, identify any gaps in configuration or monitoring, and bring it under active management. If a replacement makes more sense based on your needs, we’ll recommend the right solution without any vendor bias — we don’t earn commissions on the hardware or software we recommend.

Does WEBIT manage internet connectivity as well as phones?

Yes. We handle ISP procurement, configuration, and ongoing management alongside VoIP — treating connectivity and communication as a unified system rather than separate problems. When your internet is slow or your phones are cutting out, you call one team. We resolve both.

How does cloud and infrastructure management connect to the rest of WEBIT’s services?

Infrastructure doesn’t exist in isolation. Your cloud environment needs to be secured, your backup policies need to align with your compliance requirements, and your connectivity needs to support however your team works. WEBIT manages all of this as a connected system — cybersecurity, managed IT, and infrastructure under one team, one agreement, and one roadmap. Learn more.