IT Support with Skin in the Game
We only take two new clients per month. No pressure — just an honest conversation.
Trusted by Businesses Across Chicagoland
< 60 sec
Live Calls Answered
< 2 min
Avg. Response Time
99% CSAT
Client Satisfaction
30 years
In Business since 1996
We’re employee-owned. That changes everything
Most IT companies are owned by private equity, a distant parent company, or a founder who’s mostly checked out. WEBIT has been employee-owned since 2022 — certified through the National Center for Employee Ownership.
That means the engineer who answers your call has a financial stake in doing it right. The vCIO who builds your roadmap owns a piece of the company they’re representing. There’s no layer of shareholders to serve before they serve you.
We’re one of the only employee-owned MSPs in Illinois. When your business succeeds, so does ours — because we’re built the same way.
What We Do
Managed IT Services
Unlimited support, a dedicated vCIO and Field Engineer, 30-day onboarding, and an 18-month roadmap — all in one predictable monthly agreement.
Cybersecurity
Layered protection including MDR, firewall management, compliance alignment, email protection, and NIST framework — built into every engagement.
Cloud & Infrastructure
Stable, scalable systems designed for how your business actually works — cloud solutions, ISP and VoIP, and infrastructure that doesn’t become someone else’s problem.
Strategic IT & Professional Services
AI consulting, process automation, application development, IT procurement, and data center colocation — for when you need more than support.
What Every Client Gets From Day One
These aren’t upgrades. They’re what every WEBIT client receives — because we believe they’re the baseline for what a real IT partner should provide.
We Know Your Industry
We’ve spent 30 years working with businesses in Chicagoland across a range of industries.
What Our Clients Say
Frequently Asked Questions
A managed IT service provider (MSP) handles your business technology on an ongoing basis — support, maintenance, security, strategy, and vendor management — under a predictable monthly agreement. Instead of calling someone when something breaks, an MSP monitors and maintains your systems proactively so problems are caught before they cost you. WEBIT is an employee-owned MSP serving Chicagoland businesses with 20–200 employees.
WEBIT is one of the only employee-owned managed IT firms in Illinois. Every person on your account has a personal stake in your success. We cap new clients at two per month, assign dedicated personnel to every account, and back every engagement with a 90-day money-back guarantee. We’ve been in business since 1996 and have never taken vendor commissions — every recommendation is based entirely on what’s right for your environment.
Managed IT services are typically priced per user, per month. The current market range is $150–$300 per user depending on the services included and the complexity of your environment. We provide a fully transparent, itemized proposal before you sign anything — no hidden fees, no surprise charges. See Pricing.
We serve businesses with 20 to 200 employees across Chicagoland — Naperville, Aurora, Downers Grove, Schaumburg, Oak Brook, and the surrounding area. We focus on this size because it’s where businesses are complex enough to need real IT strategy but not large enough to justify a fully staffed internal IT department.
If you’re not fully satisfied with WEBIT’s services within the first 90 days of your agreement, we’ll refund every dollar you paid — no conditions, no fine print. It’s how we let businesses evaluate a long-term IT relationship with zero financial risk. No other MSP in the Naperville area offers this.
We serve businesses throughout the Chicagoland area, including Naperville, Aurora, Downers Grove, Schaumburg, Oak Brook, Wheaton, St. Charles, Plainfield, Elk Grove Village, Romeoville, Chicago, and surrounding communities across DuPage, Kane, Cook, Will, Lake, McHenry, DeKalb, and Kendall counties.