When every person on your IT team is an owner, you get a different kind of support
Most IT providers treat your business like a ticket. At WEBIT, every person on your account is an employee-owner — so when your systems are down, it’s not just your problem. It’s ours.
We serve businesses with 20 to 200 employees across Chicagoland. Calls answered in under 60 seconds. Average response time under 2 minutes. And if we don’t deliver in the first 90 days, you get every dollar back.
We only take two new clients per month. No pressure — just an honest conversation.
Trusted by Businesses Across Chicagoland
< 60 sec
Live Call Answer
< 2 min
Avg. Response Time
99% CSAT
Client Satisfaction
30 years
In Business Since 1996
We’re employee-owned. That changes everything
Most IT companies are owned by private equity, a distant parent company, or a founder who’s mostly checked out. WEBIT has been employee-owned since 2022 — certified through the National Center for Employee Ownership.
That means the engineer who answers your call has a financial stake in doing it right. The vCIO who builds your roadmap owns a piece of the company they’re representing. There’s no layer of shareholders to serve before they serve you.
We’re one of the only employee-owned MSPs in Illinois. When your business succeeds, so does ours — because we’re built the same way.
What We Do
Every service we provide is built around one idea: technology should support your business goals, not create new ones.
Managed IT Services
Unlimited support, a dedicated vCIO and Field Engineer, 30-day onboarding, and an 18-month roadmap — all in one predictable monthly agreement.
Cybersecurity
Layered protection including MDR, firewall management, compliance alignment, email protection, and NIST framework — built into every engagement.
Cloud & Infrastructure
Stable, scalable systems designed for how your business actually works — cloud solutions, ISP and VoIP, and infrastructure that doesn’t become someone else’s problem.
Strategic IT & Professional Services
AI consulting, process automation, application development, IT procurement, and data center colocation — for when you need more than support.
What Every Client Gets From Day One
These aren’t upgrades. They’re what every WEBIT client receives — because we believe they’re the baseline for what a real IT partner should provide.
90-day money-back guarantee
Not satisfied in the first 90 days? Every dollar back. No conditions, no questions asked.
30-day onboarding + 18-month IT roadmap
Fully onboarded in 30 days. An 18-month strategy aligned to your business goals delivered before your first project begins.
Dedicated vCIO and Field Engineer
Named individuals who know your environment. Not a rotation, not a call center. The same people, every time.
Two new clients per month — maximum
We cap growth at two new clients per month. That’s how we keep standards high and focus deep.
NIST Cybersecurity + AI Risk frameworks — included
Both frameworks configured in your compliance portal at no additional cost. A $500/month value, included.
Unlimited remote and onsite support
No per-ticket charges. No caps. Support is built into your agreement — remote or boots on the ground.
No vendor commissions — ever
Every recommendation is based on what’s right for your environment. We don’t take kickbacks from vendors.
Full billing transparency
You approve all costs in advance. No padded invoices, no surprise charges, no fine print.
We Know Your Industry
We’ve spent 29 years working with businesses in Chicagoland across a range of industries. That means we understand your compliance obligations, your workflow dependencies, and what’s at stake when technology fails in your specific context.
What Our Clients Say
Frequently Asked Questions
A managed IT service provider (MSP) handles your business technology on an ongoing basis — support, maintenance, security, strategy, and vendor management — under a predictable monthly agreement. Instead of calling someone when something breaks, an MSP monitors and maintains your systems proactively so problems are caught before they cost you. WEBIT is an employee-owned MSP serving Chicagoland businesses with 20–200 employees.
WEBIT is one of the only employee-owned managed IT firms in Illinois. Every person on your account has a personal stake in your success. We cap new clients at two per month, assign dedicated personnel to every account, and back every engagement with a 90-day money-back guarantee. We’ve been in business since 1996 and have never taken vendor commissions — every recommendation is based entirely on what’s right for your environment.
Managed IT services are typically priced per user, per month. The current market range is $150–$300 per user depending on the services included and the complexity of your environment. We provide a fully transparent, itemized proposal before you sign anything — no hidden fees, no surprise charges. See Pricing
We serve businesses with 20 to 200 employees across Chicagoland — Naperville, Aurora, Downers Grove, Schaumburg, Oak Brook, and the surrounding area. We focus on this size because it’s where businesses are complex enough to need real IT strategy but not large enough to justify a fully staffed internal IT department.
If you’re not fully satisfied with WEBIT’s services within the first 90 days of your agreement, we’ll refund every dollar you paid — no conditions, no fine print. It’s how we let businesses evaluate a long-term IT relationship with zero financial risk. No other MSP in the Naperville area offers this.
We serve businesses throughout the Chicagoland area, including Naperville, Aurora, Downers Grove, Schaumburg, Oak Brook, Wheaton, St. Charles, Plainfield, Elk Grove Village, Romeoville, Chicago, and surrounding communities across DuPage, Kane, Cook, Will, Lake, McHenry, DeKalb, and Kendall counties.