Manufacturing IT. Zero Downtime.
WEBIT has served manufacturing and printing firms across Chicagoland for 30 years. We support ERP, CAD, CAM, and OT environments, with an average response time under 2 minutes for production-affecting incidents.
Manufacturing IT is different
Production downtime carries a direct hourly cost
Manufacturing downtime runs thousands of dollars per hour. The Verizon DBIR identifies manufacturing as one of the most ransomware-targeted sectors globally.
OT and IT need separation
Industrial control systems, PLCs, and shop floor equipment operate on different protocols than corporate IT. Proper network segmentation isolates OT environments while maintaining the connectivity your operations require.
ERP and MES need expertise
Epicor, Microsoft Dynamics 365, efi Pace, Pageflex, and Global Shop are the operational backbone of most manufacturing businesses. Integration issues and performance problems require IT staff who already know the platforms.
IP protection requires layered security
CAD files, proprietary designs, and customer specifications represent significant competitive value. Ransomware and industrial espionage both target manufacturing specifically because of that IP value.
Built for manufacturing operations
OT and IT network segmentation
We design network architectures that isolate industrial control systems from corporate IT while maintaining the connectivity your operations require. Production systems stay protected. Office systems stay productive.
ERP, MES, and CAD/CAM platform support
We support Epicor, Microsoft Dynamics 365, efi Pace, Pageflex, Global Shop, SolidWorks, AutoDesk, and SQL-based MES integrations. When integration issues arise, you reach a team that already knows the platform.
Ransomware protection for manufacturing
MDR, encrypted and isolated backup with tested restores, MFA, and email protection, configured for environments where production continuity is the primary concern. Containment is immediate. Recovery is measured in hours.
Fast, production-aware response
Calls answered in under 60 seconds. Average response time under 2 minutes. Production-affecting issues receive priority handling.
IT aligned to your production calendar
Your dedicated vCIO builds an 18-month IT roadmap around your production schedules and capital investment cycles. Technology upgrades are planned around your operations, not the other way around.
Manufacturing and production organizations we support
- General manufacturing: metal fabrication, plastics, assembly, and component manufacturing
- Printing and graphics production facilities
- Food and beverage manufacturing
- Distribution and logistics operations
- Contract manufacturers and job shops
If your operation has 20 to 200 employees in Chicagoland and relies on ERP, MES, or CAD/CAM systems, WEBIT is built for your environment.
Frequently Asked Questions
WEBIT provides managed IT for manufacturing firms across Chicagoland, including OT and IT network segmentation, ERP and MES platform support (Epicor, Microsoft Dynamics 365, efi Pace, Pageflex, Global Shop), CAD/CAM system support (SolidWorks, AutoDesk), ransomware protection, managed detection and response, backup and disaster recovery, and strategic IT planning through a dedicated vCIO.
We design network architectures that isolate industrial control systems, PLCs, and shop floor equipment from corporate IT networks. This isolation limits the attack surface for ransomware and other threats while maintaining the connectivity your operations require. Segmentation is planned around your specific environment and implemented without production interruption.
WEBIT supports Epicor, Microsoft Dynamics 365, efi Pace, Pageflex, Global Shop, and SQL-based MES integrations. We also support CAD and CAM platforms including SolidWorks and AutoDesk. If your facility runs a platform not listed here, contact us to confirm compatibility before engaging.
Our ransomware protection for manufacturing includes managed detection and response (MDR) for continuous threat monitoring, OT/IT network segmentation to limit lateral movement, encrypted backup with isolated copies that attackers cannot reach, regular restore testing to confirm recovery works before it is needed, multi-factor authentication across all accounts, and security awareness training for staff. If an attack occurs, containment begins immediately and recovery is measured in hours.
Calls are answered live in under 60 seconds. Average response time is under 2 minutes. Your dedicated Field Engineer already knows your environment, so triage begins the moment contact is made. Production-affecting incidents receive priority handling, your team does not wait in a general support queue when the floor is down.
Yes. Co-managed IT is designed for manufacturing operations with internal IT personnel who need additional coverage, security expertise, or strategic support. We fill the gaps without displacing your internal team. Learn more.
Your dedicated vCIO builds an 18-month IT roadmap aligned to your production calendar and capital investment cycles. Technology upgrades, infrastructure projects, and security improvements are planned around your operations rather than around a standard IT schedule. Every recommendation is made without vendor commissions, so your roadmap reflects your goals. Learn more.