Built on doing the right thing, since 1996
Thirty years is a long time in technology. Most of what existed when WEBIT started no longer does. The tools have changed completely. The threats have changed. The way businesses use technology has changed.
What has not changed is the reason Eric Rieger started this company. He left the corporate world in 1996 with a credit card, a desk, and a conviction that an IT company could operate with genuine accountability to the people it served. No commissions. No shortcuts. No passing a client around until they gave up calling.
Today, every person at WEBIT is an employee-owner, certified through the National Center for Employee Ownership. That means the engineer who answers your call, the vCIO who builds your roadmap, and the Field Engineer who shows up at your office all have a personal stake in your success. That changes what accountability looks like in practice.
< 60 secs
Live Calls Answered
< 2 min
Avg. Response Time
99%
Client Satisfaction Rating
30 years
In Business since 1996
2022
Certified employee-owned
2x
BBB Torch Award for Ethics
How It Started
Eric Rieger founded WEBIT Services in 1996 with a straightforward premise: treat clients the way you would want to be treated, and build a business that could stand behind that promise every day.
Within the first decade, WEBIT had already shifted away from break-fix IT, the model where a provider only shows up when something fails, and into proactive managed IT, long before most MSPs recognized that model as the future. That decision came from the same place as the founding: a belief that clients deserved a partner who prevented problems rather than waited for them.
In 2022, WEBIT became officially employee-owned. The transition formalized what had always been true in practice: everyone here is personally invested in the work. When a client succeeds, the team that supported them shares in that success. When something goes wrong, the same team has real accountability for making it right.
1996
Eric Rieger founds WEBIT Services, Inc. in Naperville, IL. One person, a credit card, and a commitment to doing IT right.
2010s
Team grows. Develops deep expertise across financial services, healthcare, nonprofit, manufacturing, and AEC sectors. Earns first BBB Torch Award for Ethics.
2020
Earns second BBB Torch Award for Ethics. Recognized in Small Giants Community.
2024
Upstream Impact division launches, developing SaaS products for nonprofits and food access organizations.
What We Believe
These values are not aspirational. They describe how we operate today.
Have a hungry heart
We look for better ways to serve. Every client relationship, every support interaction, and every technology decision is an opportunity to improve on what we did before.
Bring a positive mindset
Every challenge has a solution. Our team approaches problems with patience, optimism, and the steadiness that comes from 30 years of experience working through difficult situations.
Move forward together
We win as a team. That means clear communication, genuine support for one another, and treating every client relationship as a long-term partnership rather than a transaction.
The People Behind the Work
Every person you work with at WEBIT is an employee-owner. These are the leaders who shape how we operate and who are accountable, personally, for the work we deliver.
Stephanie Parker
Stephanie Parker
Stephanie oversees WEBIT’s financial operations, ensuring the company’s growth is sustainable, transparent, and aligned with the values that define the business. She brings precision and strategic discipline to every financial decision. Linkedin: https://www.linkedin.com/in/stephanie-parker001/
Eric Rieger
Eric Rieger
Eric founded WEBIT in 1996 after leaving the corporate world with a conviction that IT could be delivered with more honesty, more care, and more accountability than the industry standard. He has led WEBIT through its transition to proactive managed IT, its growth across Chicagoland’s business community, and its formal transition to employee ownership in 2022. Eric is the primary voice of WEBIT’s content and client relationships. Linkedin: https://www.linkedin.com/in/ericrieger/
Matthew Price
Matthew Price
Matt co-founded WEBIT alongside Eric and has shaped the technical architecture of the company for three decades. He leads WEBIT’s Upstream Impact SaaS division and brings deep software development expertise to every technology decision. Linkedin: https://www.linkedin.com/in/matthew-joseph-price/
Aarin Bailey
Aarin Bailey
Aarin keeps WEBIT’s operations running with the discipline and clarity that 30 years of client relationships demands. He oversees service delivery, internal systems, and the processes that keep WEBIT’s commitments consistent. Linkedin: https://www.linkedin.com/in/aarin-bailey/
Bob Baker
Bob Baker
Bob leads WEBIT’s cybersecurity practice, building and maintaining the security posture for every client environment. His expertise spans threat detection, compliance alignment, and the proactive monitoring that keeps client systems protected. Linkedin: https://www.linkedin.com/in/bob-baker-81785515/
Stephen Becker
Stephen Becker
Stephen ensures that every support interaction, every project, and every client commitment is fulfilled with the speed and quality WEBIT’s clients expect. He sets the standard for how the service team operates. https://www.linkedin.com/in/stephen-b-cwna/
Andrew Brown
Andrew Brown
Andrew works directly with clients as a dedicated vCIO, building 18-month IT roadmaps and translating business goals into technology strategy. He brings the strategic perspective that separates WEBIT’s advisory work from standard IT support. https://www.linkedin.com/in/andrew-brown-3a576a120/
Veena Ahmed
Veena Ahmed
Veena manages the planning and delivery of WEBIT’s IT projects, ensuring that implementations, migrations, and infrastructure changes are executed on time and without operational disruption.
Bryan Gulley
Bryan Gulley
Bryan leads WEBIT’s application development practice, overseeing the design and delivery of custom software for clients across nonprofit, logistics, and operations sectors. His team built the Vivery platform that won a Chicago Innovation Award. https://www.linkedin.com/in/bryangulley/
Lindy Hoyt
Lindy Hoyt
Lindy oversees the people practices that keep WEBIT’s culture intact as the company grows. Her title reflects what WEBIT believes about its team: the work is to elevate people, not just manage them. https://www.linkedin.com/in/lindy-peterson-phr/
Serving Chicagoland beyond IT
WEBIT’s commitment to the communities it serves extends beyond technology. The same values that shape how we work with clients shape how we show up in the region we call home.
Food pantries and hunger relief organizations serving DuPage, Kane, Kendall, and Will Counties
Organizations providing food and essentials to local families with dignity and respect
Programs addressing hunger, mental wellness, and long-term self-sufficiency
Organizations supporting children and adults with developmental disabilities
Housing and support services for children and families experiencing abuse, neglect, or homelessness
Mental health, senior services, and community support programs in the northwest suburbs
WEBIT is also a member of the Illinois Library Association, reflecting a long-standing commitment to public institutions and community access to knowledge.
Two divisions, one set of values
WEBIT Services operates two divisions. SecureBit is our managed IT and cybersecurity practice, serving Chicagoland businesses with 20 to 200 employees. This site is focused on SecureBit.
Upstream Impact is our SaaS division, building software for nonprofits and food access organizations. Upstream Impact products include PantryEasy and Care Impact Tracker.
Recognized for doing business the right way
Most IT companies are owned by private equity, a distant parent company, or a founder who’s mostly checked out. WEBIT has been employee-owned since 2022 — certified through the National Center for Employee Ownership.
These recognitions reflect the standards WEBIT holds itself to, verified by third-party organizations, but third-party validations from organizations that evaluated how we operate.
