< 2 min
Avg. Response Time
< 60 sec
Live Calls Answered
0
No vendor commissions — ever
99%
Avg. Response Time
30 years
In Business; Founded 1996
2022
Employee-owned
Cloud, data, connectivity
01
Cloud Solutions
What cloud management includes:
- Cloud environment design and migration planning
- Microsoft 365 and Azure configuration and administration
- Secure remote access setup and management
- Cloud performance monitoring and optimization
- Storage management and capacity planning
- User access controls and permissions management
02
Data Backup & Disaster Recovery
WEBIT manages your backup and disaster recovery as an active, tested, monitored system — not a set-it-and-forget-it configuration. We define your recovery time objective (RTO) and recovery point objective (RPO) upfront, test restores on a schedule, and ensure your business can be back online quickly when something goes wrong.
What backup & disaster recovery includes:
- Automated, encrypted backups — local and cloud-based
- Defined recovery time objectives (RTO) and recovery point objectives (RPO)
- Scheduled restore testing — so you know your backups work before you need them
- Ransomware-resilient backup architecture — isolated copies that can’t be encrypted by an attacker
- Business continuity planning — documented procedures for key failure scenarios
- Monitoring and alerting — backup failures flagged immediately, not discovered weeks later
For businesses in regulated industries, we align backup and retention policies to HIPAA, GLBA, and applicable state requirements.
03
ISP & VoIP Services
What ISP & VoIP management includes:
- ISP evaluation and procurement — sourced for your location, bandwidth needs, and redundancy requirements
- VoIP system configuration, provisioning, and administration
- Number porting and migration — no disruption to existing phone numbers
- Call routing, voicemail, auto-attendant, and extension management
- Ongoing monitoring — connectivity and call quality tracked continuously
- Single point of contact for all connectivity and phone issues
Built into every infrastructure engagement
Dedicated Field Engineer
Knows your infrastructure before anything goes wrong
vCIO strategic oversight
Your infrastructure roadmap is planned and budgeted 18 months out
No vendor commissions
Every hardware and software recommendation is based on your needs
30-day onboarding
Fully transitioned with zero operational interruptions
90-day money-back guarantee
If we don’t deliver, you don’t pay
Full billing transparency
You approve all costs in advance
Frequently Asked Questions
WEBIT manages three core infrastructure services for Chicagoland businesses: cloud solutions (design, migration, and ongoing management of cloud environments including Microsoft 365 and Azure), data backup and disaster recovery (automated, monitored, and regularly tested), and ISP and VoIP services (managed internet connectivity and business phone systems). All three are delivered by the same dedicated team under a single agreement.
We plan and manage every step of the migration — from the initial environment audit through cutover and post-migration support. Your team stays productive during the transition. We handle Microsoft 365, Azure, and hybrid cloud environments, and we configure user access, security controls, and performance monitoring as part of the process. There are no surprise costs: the full scope is scoped and approved before we begin.
Most backup systems are configured once and monitored inconsistently — or not at all. WEBIT manages backup as an active service: automated and encrypted backups to both local and cloud destinations, defined recovery time and recovery point objectives, and scheduled restore tests so you know your backups actually work before you need them. We also maintain ransomware-resilient backup architecture — isolated copies that an attacker can’t encrypt even if they reach your network.
A recovery time objective (RTO) is the maximum acceptable time for your systems to be restored after a failure. Without a defined RTO, a disaster recovery plan has no measurable standard — and recovery often takes far longer than necessary. WEBIT defines your RTO and recovery point objective (RPO) at the start of every backup engagement, then designs your backup architecture around those targets so your business can recover within an acceptable window.
Yes. If you have an existing VoIP system, we can take over management, administration, and support without requiring a replacement. We evaluate what you have, identify any gaps in configuration or monitoring, and bring it under active management. If a replacement makes more sense based on your needs, we’ll recommend the right solution without any vendor bias — we don’t earn commissions on the hardware or software we recommend.
Yes. We handle ISP procurement, configuration, and ongoing management alongside VoIP — treating connectivity and communication as a unified system rather than separate problems. When your internet is slow or your phones are cutting out, you call one team. We resolve both.
Infrastructure doesn’t exist in isolation. Your cloud environment needs to be secured, your backup policies need to align with your compliance requirements, and your connectivity needs to support however your team works. WEBIT manages all of this as a connected system — cybersecurity, managed IT, and infrastructure under one team, one agreement, and one roadmap. Learn more.
